Three thousand seven Caraganons benefited through DOLE’s SingleEntry Approach Program amounting to Php 50,458,048.00 from January 2015 –October 2019.

This conciliation arsenal of the department provides a speedy, impartial, inexpensive and accessible settlement procedure for all issues/complaints arising from employer-employee relations to prevent them from accelerating to full blown disputes.

For the past five (5) years here were 1,510 requests for assistance (RFAs) handled by our dynamic Single Entry Approach (SENA) Desk Officers in the region resulting to a 92% settlement rate which surpassed the national target of 77%. As to duration to settle RFAs, a total of 1,394 RFAs were settled with an average of 6 days and 1,510 RFAs were disposed with an average of 7 days.