DOLE-PDI recently visited a complainant of 8888 to address issues and concerns.
Danilo Secreto, a resident of Provincial of Dinagat, contacted the 8888 to complain and seek assistance for the release his salary during his short term employment on October to November of 2019 under the Tulong Panghanapbuhay sa Ating Disadvantaged/Displaced Workers (TUPAD) program.
DOLE-PDI representatives Ms. Merlie Bantayon, Brylle Bangcoyo and Joanie Gales with the assistance of LGU-Dinagat PESO Manager Ms.Jeraldine B. Camporedondo visited Mr. Secreto on March 02, 2020. They explained the factors affecting his complaint and assured him that the department is doing its best to expedite the release of TUPAD salary to the beneficiaries. Ms. Bantayon further advised him to prepare an authorization letter for his wife to claim his salary in the event that he is not available.
The visit ended smoothly and the complainant appreciated the efforts of DOLE to attend to his concerns. From the words of Mr. Secreto, “All we want is to be clarified with the process of the release of our salary and understand the reason of its delay.”
8888 is a Citizen’s Complaint Hotline that serves as an avenue for any Filipino citizen to raise their queries and grievances directly to concerned government offices and frontline services.