Butuan City – DOLE Agusan del Norte Provincial Office ended 2018 with an efficient settlement of labor disputes through Single Entry Approach (SEnA) scored an average duration to settle of 4 days with total monetary benefits granted and facilitated of P9.7M to 350 individuals.

As of December 31, 2018, DOLE Agusan del Norte Provincial Office was able to docket and handle 232 requests for assistance (RFA), which resulted to 100% disposition rate and 91% settlement rate or 211 RFA settled within the prescribed 30-day period. 16 out 232 request for assistance were referred to NLRC and other DOLE-attached agencies.

The program, which is the conciliation and mediation function of DOLE, is a vehicle in helping workers in their quest for labor justice. At least 350 workers from different establishments were able to receive benefits and entitlements due to them from their employers thru the thoughtful facilitation of DOLE Agusan del Norte Single Entry Approach Desk Officers’ Arnheim P. Ravelo, Mary Lyn B. Saludo and Norman C. Bersalote.

“We will continue our efforts in assuring the Caraganon workers to assist them in any possible way. We are aiming to create a stable and just climate of industrial relations”, said Keith C. Duran, DOLE-AGDN Provincial Head.

Arheim P. Ravelo