4,268 Caraganons benefited a total amount of Php75,351,717.86 from January 2015 to August 2021 thru DOLE Caraga’s Single Entry Approach Program (SEnA).

For the past seven (7) years, 2,056 requests for assistance (RFAs) were handled by the DOLE Single Entry Approach (SEnA) Desk Officers in the region resulting to a 91.39% average settlement rate which surpassed the national target of 70%. As to duration to settle RFAs, a total of 1,879 RFAs were settled with an average of 6 days and 2,050 RFAs were disposed with an average of 7 days.

SEnA is a conciliation arsenal of the department that provides a speedy, impartial, inexpensive and accessible settlement procedure for all issues/complaints arising from employer-employee relations to prevent them from accelerating to full blown disputes.